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Payments/KE

Kenya

ISO KE · 3 schemes

Summary

  • KE-QR Code universal standard (May 2023)
  • M-Pesa dominant (51M customers, 604K agents)
  • PesaLink interbank (80+ institutions)
  • Fast Payment System developing (2024+)
  • Interoperability mandated across all MNOs

Banking landscape

Central Bank

  • Name: Central Bank of Kenya (CBK)
  • Website: https://www.centralbank.go.ke/
  • Role: Monetary policy, payment standards, QR specification

Major Banks (2024)

Rank Bank Name Type Digital Platform
1 Equity Bank Local Equity App
2 KCB Group Local KCB App
3 Co-operative Bank Local MCo-op Cash
4 Absa Kenya International Absa App
5 Standard Chartered Kenya International SC Mobile

Market Structure

  • M-Pesa: Market leader (51M customers)
  • 604,000: Active agents across Africa
  • Interoperability: Mandated by CBK
  • KE-QR: Universal QR standard

Payment infrastructure

National Payment Systems

System Operator Type Status
KE-QR Code CBK Universal QR Active (2023)
M-Pesa Safaricom Mobile money Dominant
PesaLink IPSL Interbank A2A Active (2017)
Fast Payment System CBK Instant Developing

M-Pesa Statistics (2024)

  • 51 million customers
  • 604,000+ active agents
  • 12.7% CAGR (2020-2024)
  • Cross-platform interoperability

PesaLink

  • Launched 2017
  • 80+ financial institutions
  • Real-time account-to-account
  • Mobile number transfers

QR code standards

KE-QR Code (Kenya Universal QR)

Attribute Value
Launch May 2023
Regulator Central Bank of Kenya
Type Universal/Interoperable
Apps M-Pesa, Equity, KCB, all banks

KE-QR Features

  • Single QR for all providers
  • Any app scans any merchant QR
  • Bank and mobile money unified
  • EMV-aligned specification
  • Merchant portal auto-generation

Payment Flow

  1. Merchant displays KE-QR Code
  2. Customer scans with any app (M-Pesa, bank)
  3. Payment completes via mobile money or bank
  4. Real-time merchant notification

Global Comparison

  • Similar to SGQR (Singapore)
  • Similar to UPI QR (India)
  • Similar to Alipay/WeChat QR (China)
  • EMVCo-aligned standard

Mobile payment apps

App Provider QR Features
M-Pesa Safaricom Yes Universal wallet
Equity App Equity Bank Yes KE-QR enabled
KCB App KCB Yes KE-QR enabled
Airtel Money Airtel Yes Interoperable
T-kash Telkom Yes Interoperable

M-Pesa Kenya

  • Dominant mobile money
  • KE-QR Code enabled
  • Lipa Na M-Pesa merchants
  • QR code merchant portal
  • Cross-network transfers

Bank Apps

  • All major bank apps support KE-QR
  • Universal merchant acceptance
  • Bank account or wallet payments
  • Single QR infrastructure

Merchant Integration

  • Lipa Na M-Pesa Merchant Portal
  • Automatic QR code creation
  • Business App for merchants
  • Till display with QR stickers

Schemes

Scheme Type Symbology Adoption Technical standard
KE-QR Code Universal QR EMV 2023 ke-qr-code
M-Pesa Mobile money App 51M users
PesaLink Interbank A2A 80+ banks

Sources

Full country report

KE-kenya.md

Schemes

Standards

source · docs/payments/KE/index.md