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Wallets/ing-diba

ING-DiBa (ING Deutschland)

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Overview

ING-DiBa (operating as ING Deutschland) is Germany's largest direct bank by customer numbers + Germany's 3rd-largest bank overall + Germany's most popular bank [1, 2, de-cro]. End of 2024 baseline: 10M+ customers — net 570,000+ new customers added in 2024 (strongest annual increase in over 15 years).

Distinctive ING-DiBa positioning [1, 3]:

  • Germany's largest direct bank by customer numbers
  • Germany's 3rd-largest bank overall
  • Germany's most popular bank
  • ING Group wholly owned subsidiary (Dutch ING Group; Euronext Amsterdam: INGA)
  • Headquartered in Frankfurt am Main
  • 2024 net customer growth: +570,000 (9.4M end 2023 → 9.9M end 2024) — strongest in 15+ years
  • 7th largest bank in Germany by 2024 metrics (2.31% market share + total assets grew 5.08%)
  • Digital-first institution with limited physical presence

History

1965 — Bank für Sparanlagen und Vermögensbildung (BSV) founded in Germany — distinctive ING-DiBa deepest predecessor entity.

1998 — BHF-Bank acquires BSV → renamed Allgemeine Deutsche Direktbank (DiBa).

2003 — ING Group acquires DiBa — DiBa becomes ING-DiBa.

2004 — ING-DiBa launches as ING Group's German direct-bank subsidiary.

2010 — ING-DiBa mobile banking app launches.

2018 — Rebranded operationally to ING Deutschland (ING-DiBa AG remains legal name).

2024 — 10M+ customers + 570K+ net annual customer growth (strongest in 15+ years) [1].

2025 — Germany's largest direct bank position maintained [1].

Ownership & operator

Operating entity: ING-DiBa AG (ING Group wholly owned subsidiary; ING Group: Euronext Amsterdam: INGA).

Parent (ING Group): ING Groep N.V. (Dutch financial services group; Euronext Amsterdam: INGA; widely held).

Regulators: BaFin (Federal Financial Supervisory Authority) + Deutsche Bundesbank + ECB.

Technical integration

Layer Description
Channels ING Deutschland mobile app (iOS + Android; Germany's largest direct bank's primary mobile channel) + ING Online Banking + ING-DiBa cards (Visa + Mastercard) + limited physical presence
Identifiers Email + card number + IBAN
DE + EU rails [[sepa-instant]] (EU SEPA Instant)
License Bank (ING-DiBa AG full German banking license; ING Group wholly owned subsidiary; Germany's largest direct bank by customers)
Sub-products ING Girokonto + ING Extra-Konto (savings) + ING-DiBa Cards + ING Loans + ING Mortgages + ING Investments + ING Wealth + ING Wholesale Banking (corporate) + ING Direct Investment + ING Pension Plan
Distinctive direct-bank model: Digital-first institution with limited physical presence; Germany's most popular bank

Users & growth

End of 2024 baseline [1, 3]:

  • 10M+ customers — Germany's largest direct bank by customers
  • Germany's 3rd-largest bank overall
  • 2024 net customer growth: +570,000 (strongest annual increase in over 15 years; 9.4M end 2023 → 9.9M end 2024)
  • 7th largest bank in Germany by 2024 metrics (2.31% market share + total assets grew 5.08%)

Use cases

German retail + investment + corporate + mortgage banking via ING Deutschland mobile app + ING Online Banking + ING-DiBa cards; SEPA Instant; ING Extra-Konto savings + ING Loans + ING Mortgages + ING Investments + ING Direct Investment + ING Pension Plan + ING Wholesale Banking corporate.

Implementations & partners

Operator: ING-DiBa AG (ING Group wholly owned subsidiary).

Parent (ING Group): ING Groep N.V. (Dutch financial services group; Euronext Amsterdam: INGA; widely held).

Major German banking + direct-bank competitors:

  • [[comdirect]] (Commerzbank brand since Nov 2020 legal merger; ~3M customers; UK's largest direct bank competitor; brokerage focus)
  • N26 (Germany neobank)
  • DKB Deutsche Kreditbank (German direct bank; BayernLB subsidiary)
  • Sparkassen + Volksbanken (Germany savings banks + cooperative banks)
  • Deutsche Bank + Commerzbank + HypoVereinsbank (UniCredit's German subsidiary) (Germany top banks)
  • Trade Republic (Germany neobank-broker)
  • Scalable Capital (Germany broker + robo-advisor)
  • flatex (Germany online broker; flatexDEGIRO Bank AG)

ING Group international sister entities: ING Belgium + ING Netherlands + ING France + ING Spain + ING Italy + ING Poland + ING Australia (closed 2022) + others.

Regulators: BaFin + Deutsche Bundesbank + ECB.

Fun facts

  • Germany's largest direct bank by customer numbers — 10M+ customers.
  • Germany's 3rd-largest bank overall.
  • Germany's most popular bank (per ING Group positioning).
  • 2024 net customer growth: +570,000 (strongest annual increase in over 15 years).
  • 9.4M end 2023 → 9.9M end 2024 → 10M+ in 2025.
  • ING Group wholly owned subsidiary (Dutch ING Group; Euronext Amsterdam: INGA).
  • Headquartered in Frankfurt am Main.
  • 1965 BSV predecessor; 1998 DiBa rename; 2003 ING Group acquisition; 2004 ING-DiBa launch; 2018 rebranded to ING Deutschland.
  • Digital-first institution with limited physical presence.
  • 2024: 7th largest bank in Germany by 2.31% market share + total assets grew 5.08%.

Comparison

Feature ING-DiBa [[comdirect]] (Commerzbank brand Germany direct bank rival; ~3M customers) [[intesa-isybank]] (Italy's largest bank + isybank under-30/35 digital comparable) [[bunq]] (EU #2 neobank comparable; NL-headquartered) [[bbva-spain]] (Spain #2 bank + AI app comparable)
Operator ING-DiBa AG (ING Group wholly owned subsidiary; ING Group: Euronext Amsterdam: INGA; ING Groep N.V. Dutch parent) Commerzbank AG (FRA: CBK; Comdirect = Commerzbank brand since Nov 2020 legal merger) Intesa Sanpaolo S.p.A. (Borsa Italiana: ISP; widely held + Italian banking foundations) bunq B.V. (Amsterdam; Ali Niknam + Series A investors) BBVA (BME: BBVA; NYSE: BBVA; widely held)
Type Germany's largest direct bank by customers + ING Group wholly owned subsidiary + Germany's 3rd-largest bank overall + Germany's most popular bank Germany direct bank + online stock broker + Commerzbank brand + supermarket retail cash service distinction Italy's largest bank by total assets + world's 38th largest + 21.5M customers + isybank digital bank for under-30/35 EU #2 neobank + 30 European countries + flexible crypto staking Spain #2 bank + 27+ countries + Oct 2 2025 24/7 Bitcoin trading
Country Germany Germany IT + 25+ other countries 30 European countries ES + 26+ countries
Users 10M+ customers (end 2024); +570K net annual customer growth 2024 (strongest in 15+ years); 7th largest bank in Germany 2.31% market share; total assets grew 5.08% (2024) ~3M customers 21.5M total; isybank 1M+ customers (70%+ under-30 + 75% under-35; 55%+ monthly active) 20M users (end 2025) ~70M clients worldwide
Distinctive 1965 BSV predecessor; 1998 DiBa rename; 2003 ING Group acquisition; 2004 ING-DiBa launch as ING Group's German direct-bank subsidiary; 2018 rebranded to ING Deutschland; Frankfurt am Main HQ; Germany's most popular bank; digital-first with limited physical presence; ING Group international sister entities (BE + NL + FR + ES + IT + PL) 1994 Germany's first online direct bank focused on brokerage; Nov 2020 legal merger into Commerzbank AG; supermarket retail cash service + Commerzbank ATM physical infrastructure advantage over pure neobanks; historically Germany's leading online stock broker 2007 Banca Intesa + Sanpaolo IMI merger; Jun 2023 isybank launch; isybank Italy's most-downloaded app on Apple devices (early Oct 2024); isysalvadanaio digital savings innovation; Thought Machine core banking 2012 founding by Ali Niknam; Sep 2025 first European challenger bank with flexible crypto staking 1857 Banco de Bilbao; Oct 2 2025 first major Spanish bank with 24/7 Bitcoin trading

Status

Active, Germany's largest direct bank by customer numbers + Germany's 3rd-largest bank overall [1, 2]:

  • ING-DiBa AG (ING Group wholly owned subsidiary) since 1965 (BSV predecessor) / 1998 (DiBa rename) / 2003 (ING Group acquisition) / 2004 (ING-DiBa launch); 2018 rebranded to ING Deutschland.
  • 10M+ customers (end 2024); +570K net growth in 2024 (strongest in 15+ years).
  • Germany's most popular bank.
  • Headquartered in Frankfurt am Main.
  • Digital-first with limited physical presence.
  • ING Group international sister entities: BE + NL + FR + ES + IT + PL.
  • BaFin + Deutsche Bundesbank + ECB regulated.

Sources

Source

Biography extracted from ing-diba.md. See matrix.md for standards-support matrix if present.

source · docs/wallets/ing-diba/index.md