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Wallets/fnb-app

FNB Banking App (First National Bank)

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Overview

First National Bank (FNB) is a flagship subsidiary of FirstRand Limited + one of South Africa's Big-4 banks [1, 2, za-cro]. 2025 baseline: 10M+ FNB clients + R550B FNB assets (2024) + FNB App 8M+ users + 80% transactions via app + FNB App named Best Consumer Digital Bank and Best Mobile Banking App in South Africa 4 years in a row.

Distinctive FNB positioning [3, 4]:

  • Flagship FirstRand Limited (JSE: FSR) subsidiary — distinctive South African banking-group structure
  • 10M+ FNB clients + R550B FNB assets (2024)
  • FNB App 8M+ users + 80% transactions via app — distinctive digital-first banking
  • FNB App globally recognized: Named Best Consumer Digital Bank and Best Mobile Banking App in South Africa 4 years in a row — distinctive SA digital banking leadership
  • FNB eWallet (covered Batch 25) for SA mobile money
  • Pan-African presence: ZA + BW + NA + SZ + LS + MZ + ZM + ZW + GH + IN + GB (11 countries)
  • FirstRand also operates RMB (Rand Merchant Bank) + WesBank within group

History

1838 — Eastern Province Bank founded — FNB's oldest predecessor.

1888 — National Bank of the Orange River Colony founded.

1926 — Barclays National Bank formed via SA bank consolidations.

1987 — First National Bank (FNB) rebranded from Barclays National Bank post-Barclays SA withdrawal during apartheid era.

1998 — FirstRand Limited formed via merger of First National Bank Holdings + RMB Holdings + Momentum Life Holdings (Anglo American + Remgro Group consortium).

2011 — FNB Banking App launches.

2010s-2025 — FNB App globally recognized: Best Consumer Digital Bank and Best Mobile Banking App in South Africa 4 years in a row [2, 4].

2025 — FNB App 8M+ users + 80% transactions via app + 10M+ FNB clients + R550B FNB assets [1, 3].

Ownership & operator

Operating entity: First National Bank (FNB) (FirstRand Limited subsidiary).

Parent: FirstRand Limited (JSE: FSR) — South African banking group.

Major shareholders (FirstRand): Remgro Group (Rupert family-controlled SA conglomerate; major shareholder ~34%) + Public Investment Corporation (PIC; SA state pension fund manager) + various South African institutional + JSE public float.

Regulators: SARB (South African Reserve Bank) + Prudential Authority + FSCA (Financial Sector Conduct Authority) + per-country.

Technical integration

Layer Description
Channels FNB Banking App (iOS + Android; primary ZA retail-banking mobile channel; 8M+ users; 80% transactions via app) + FNB Online Banking + FNB cards (Visa + Mastercard; eBucks rewards) + FNB branch network + FNB eWallet (covered Batch 25 SA mobile money for unbanked) + FNB Connect (MVNO)
Identifiers Phone + email + card number + South African ID
ZA rail [[payshap]] (BankservAfrica PayShap national instant payment + South African instant rails)
License Bank (FNB / FirstRand full South African banking license; SA Big-4 bank; R550B assets 2024)
Sub-products FNB Account + FNB Cards + FNB Credit + FNB Home Loans + FNB Vehicle Loans (via WesBank sister) + FNB Investments + FNB Insurance + FNB Wealth + FNB for Business + eBucks (FNB loyalty) + FNB eWallet (SA mobile money for unbanked; covered Batch 25) + FNB Connect (MVNO) + RMB (Rand Merchant Bank; FirstRand investment-banking sister) + WesBank (FirstRand vehicle + asset finance sister)
Distinctive 4 years in a row Best Consumer Digital Bank and Best Mobile Banking App in SA
Distinctive 80% of transactions via FNB App

Users & growth

2025 baseline [1, 3]:

  • 10M+ FNB clients + R550B FNB assets (2024)
  • FNB App 8M+ users + 80% transactions via app
  • FNB App named Best Consumer Digital Bank and Best Mobile Banking App in South Africa 4 years in a row
  • South Africa Big-4 bank
  • Pan-African presence: 11 countries

Use cases

South African + Pan-African (FirstRand Africa) retail + corporate + investment + insurance + home loans + vehicle loans (via WesBank) + investment banking (via RMB) via FNB Banking App + FNB Online + cards (with eBucks rewards) + branches + FNB eWallet (Batch 25 SA mobile money for unbanked) + FNB Connect (MVNO); PayShap national instant payment + South African instant rails; RMB (Rand Merchant Bank; FirstRand investment-banking sister) + WesBank (FirstRand vehicle + asset finance sister).

Implementations & partners

Operator: First National Bank (FNB) (FirstRand Limited subsidiary; FirstRand: JSE: FSR).

Major shareholders (FirstRand): Remgro Group (Rupert family-controlled SA conglomerate; major shareholder ~34%) + Public Investment Corporation (PIC; SA state pension fund manager) + South African institutional + JSE public float.

FirstRand sister entities: First National Bank (FNB) + RMB (Rand Merchant Bank; investment-banking) + WesBank (vehicle + asset finance) + Aldermore Bank (UK challenger bank acquired Mar 2018) + DirectAxis (consumer credit) + Ashburton Investments.

Major South African + Pan-African banking competitors:

  • [[standard-bank]] (Batch 31 covered; Standard Bank Group; SA's largest bank by assets; Pan-African Banking presence)
  • [[absa]] (Absa Group; SA Big-4; Absa Banking App 5M+ users + 4.8/5 rating; Pan-African 12+ countries)
  • [[nedbank]] (Nedbank; SA Big-4; Nedbank Money 3M+ users; 8M+ total clients; R2.6B tech investment)
  • [[capitec]] (Batch 31 covered; SA challenger bank by customer count leader)
  • [[discovery-bank]] (Batch 31 covered; Discovery Group SA digital bank)
  • TymeBank + African Bank + Investec + HBZ Bank + Bidvest Bank (SA banking competitors)
  • snapscan (Batch 25 covered; Standard Bank SA QR payments)
  • [[fnb-ewallet]] (Batch 25 covered; FNB eWallet SA mobile money; same operator)
  • [[yoco]] (Batch 21 covered; SA SME card-payments fintech)

Regulators: SARB + Prudential Authority + FSCA + per-country.

Fun facts

  • Flagship FirstRand Limited (JSE: FSR) subsidiary — distinctive South African banking-group structure.
  • 10M+ FNB clients + R550B FNB assets (2024).
  • FNB App 8M+ users + 80% transactions via app.
  • FNB App named Best Consumer Digital Bank and Best Mobile Banking App in South Africa 4 years in a row — distinctive SA digital banking leadership.
  • 1838 founding as Eastern Province Bank — FNB's oldest predecessor.
  • 1987 First National Bank (FNB) rebranded from Barclays National Bank post-Barclays SA withdrawal during apartheid era.
  • 1998 FirstRand Limited formed via FNB Holdings + RMB Holdings + Momentum Life Holdings merger (Anglo American + Remgro Group consortium).
  • eBucks FNB loyalty program.
  • FNB Connect MVNO.
  • FNB eWallet SA mobile money for unbanked (covered Batch 25).
  • RMB + WesBank FirstRand investment-banking + vehicle finance sister entities.
  • Pan-African presence: 11 countries.

Comparison

Feature FNB [[standard-bank]] (Batch 31; SA Big-4 + SA's largest by assets) [[absa]] (SA Big-4 + Pan-African 12+ countries + Apr 2026 MVNO launch) [[nedbank]] (SA Big-4 + Nedbank Money 3M+ users + 8M+ total clients + R2.6B tech investment) [[capitec]] (Batch 31; SA challenger bank by customer count leader)
Operator First National Bank (FNB) (FirstRand Limited subsidiary; FirstRand: JSE: FSR; Remgro Group Rupert family-controlled SA conglomerate ~34% + PIC SA state pension fund manager + SA institutional + JSE public float) Standard Bank Group Limited (JSE: SBK) Absa Group Limited (JSE: ABG; PIC + SA institutional + JSE float) Nedbank Group Limited (JSE: NED; PIC + Old Mutual ~19.9% legacy stake + SA institutional + JSE float) Capitec Bank Holdings Limited (JSE: CPI)
Type SA Big-4 + FNB App 8M+ users + 80% transactions via app + Best Consumer Digital Bank and Best Mobile Banking App in SA 4 years in a row + FirstRand subsidiary + 10M+ FNB clients + R550B FNB assets (2024) + FNB eWallet + FNB Connect MVNO SA Big-4 + SA's largest by assets + Pan-African Banking presence SA Big-4 + Pan-African 12+ African countries + Apr 2026 Absa Mobile Network MVNO launch + Absa Banking App 5M+ users + 4.8/5 rating SA Big-4 + Nedbank Money 3M+ users (+14% YoY) + 8M+ total clients (group first time) + R2.6B tech investment + Pan-African Nedbank Africa Regions SA challenger bank by customer count leader
Country ZA + 10+ African countries ZA + multi-African + global ZA + 11+ African countries ZA + 14+ African countries ZA primary
Users 10M+ FNB clients; FNB App 8M+ users; 80% transactions via app; R550B assets 2024 SA's largest by assets Absa Banking App 5M+ users + 4.8/5 rating Nedbank Money 3M+ active users (+14% YoY); 8M+ total clients group first time SA's largest bank by customer count
Distinctive 1838 founding as Eastern Province Bank; 1987 FNB rebranded from Barclays National Bank post-Barclays SA withdrawal during apartheid era; 1998 FirstRand Limited formed via FNB Holdings + RMB Holdings + Momentum Life Holdings merger (Anglo American + Remgro Group consortium); FNB App named Best Consumer Digital Bank and Best Mobile Banking App in SA 4 years in a row (distinctive SA digital banking leadership); 80% transactions via FNB App; eBucks FNB loyalty; FNB Connect MVNO; FNB eWallet SA mobile money for unbanked; RMB + WesBank FirstRand investment-banking + vehicle finance sister entities SA Big-4 + SA's largest by assets; Pan-African Banking presence 1991 Absa formation via Allied + United + Volkskas + Trust Bank merger; 2005 Barclays acquires majority for $5.5B; 2017-2018 Barclays full divestment; Apr 2026 Absa Mobile Network MVNO launch 1888 founding as Nederlandsche Bank en Credietvereeniging voor Zuid-Afrika by Dutch settlers; 1992 Old Mutual acquires Nedbank; 2018 Nedbank Group unbundled from Old Mutual; R2.6B tech investment SA's largest bank by customer count

Status

Active, flagship FirstRand Limited subsidiary + one of South Africa's Big-4 banks [1, 3]:

  • First National Bank (FNB) (FirstRand Limited subsidiary; FirstRand: JSE: FSR) since 1838 (Eastern Province Bank founding); 1987 FNB rebranded from Barclays National Bank; 1998 FirstRand Limited formed.
  • 10M+ FNB clients + R550B FNB assets (2024) + FNB App 8M+ users + 80% transactions via app.
  • FNB App named Best Consumer Digital Bank and Best Mobile Banking App in South Africa 4 years in a row distinctive SA digital banking leadership.
  • FirstRand sister entities: RMB (investment-banking) + WesBank (vehicle + asset finance) + Aldermore Bank (UK challenger).
  • FNB eWallet SA mobile money for unbanked (covered Batch 25) + FNB Connect MVNO.
  • Remgro Group (Rupert family-controlled SA conglomerate) ~34% major shareholder (via FirstRand).
  • SARB + Prudential Authority + FSCA + per-country regulated.

Sources

Source

Biography extracted from fnb-app.md. See matrix.md for standards-support matrix if present.

source · docs/wallets/fnb-app/index.md