Wallets/vietcombank
Vietcombank (VCB Digibank)
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Overview
Vietcombank (Joint Stock Commercial Bank for Foreign Trade of Vietnam) is Vietnam's largest capitalized bank + one of "Big Four" Vietnamese state banks (alongside BIDV + VietinBank + Agribank) [1, 2, vn-cro]. 2025 baseline: VCB Digibank app 13M+ active users + 7M+ daily transactions + 95% customer satisfaction score.
Distinctive VCB Digibank positioning [2, 3]:
- Vietnam's largest capitalized bank
- One of "Big Four" Vietnamese state banks (Vietcombank + BIDV + VietinBank + Agribank)
- VCB Digibank: 13M+ active users + 7M+ daily transactions + 95% customer satisfaction score
- AI-powered mobile banking service — distinctive Vietnam banking AI leadership (drives growth in digital transactions + rise in customer satisfaction)
- 2024 upgraded mobile app: Customizable interfaces + AI-powered financial management tools + FacePay (secure biometric facial-recognition payments) + integration with nearly 2,000 partners
History
April 1, 1963 — Vietcombank founded as Bank for Foreign Trade of Vietnam by State Bank of Vietnam — distinctive Vietnam state-bank heritage.
1990 — Vietcombank reorganized as a state-owned commercial bank (equitized to joint-stock via 2007-2008 IPO).
2002 — Vietcombank Internet Banking launches.
2007 — Vietcombank partial privatization IPO on HOSE (HOSE: VCB; State Bank of Vietnam retains majority).
2024 — Vietcombank upgraded mobile app: Customizable interfaces + AI-powered financial management tools + FacePay biometric payments + ~2,000 partners integration.
2025 — VCB Digibank 13M+ active users + 7M+ daily transactions + 95% customer satisfaction score [2]; mobile banking users grew 50%+ [3].
Ownership & operator
Operating entity: Joint Stock Commercial Bank for Foreign Trade of Vietnam — Vietcombank (HOSE: VCB).
Major shareholders: State Bank of Vietnam (SBV; Vietnamese government via SBV; majority shareholder >74%) + Mizuho Bank (Japan; ~15% strategic shareholder via Mizuho Financial Group Mar 2011 acquisition) + various Vietnamese institutional + HOSE public float.
Regulators: SBV (State Bank of Vietnam) + per-country.
Technical integration
| Layer | Description |
|---|---|
| Channels | VCB Digibank app (iOS + Android; primary VN retail-banking mobile channel; 13M+ active users + 7M+ daily transactions) + VCB DigiBiz (business mobile banking) + VCB Online Banking + Vietcombank cards (Visa + Mastercard + JCB + NAPAS) + Vietcombank branch network + FacePay biometric facial-recognition payments |
| Identifiers | Phone + email + card number + Vietnamese ID + face biometric (FacePay) |
| VN rail | vietqr (NAPAS VietQR national QR + NAPAS national instant payment) |
| License | Bank (Vietcombank full Vietnamese banking license; Vietnam's largest capitalized bank; Vietnam Big-4 state bank) |
| Sub-products | Vietcombank Account + Vietcombank Cards + Vietcombank Credit + Vietcombank Mortgages + Vietcombank Investments + Vietcombank Insurance + Vietcombank Securities + Vietcombank for Business + VCB Digibank + VCB DigiBiz + FacePay (biometric facial-recognition payments) + 2,000+ partner integrations |
| Distinctive 2024 upgraded mobile app: Customizable interfaces + AI-powered financial management tools + FacePay + 2,000+ partner integrations | |
| Mizuho Bank Japan ~15% strategic shareholder distinctive Japan-VN banking partnership |
Users & growth
- VCB Digibank app: 13M+ active users + 7M+ daily transactions
- 95% customer satisfaction score
- Vietnam's largest capitalized bank
- One of Big-4 Vietnamese state banks (alongside BIDV + VietinBank + Agribank)
- Mobile banking users grew 50%+ (Vietcombank growth)
Use cases
Vietnamese + multi-country retail + corporate + investment + insurance + securities banking via VCB Digibank + VCB DigiBiz + VCB Online + cards (Visa + Mastercard + JCB + NAPAS) + branches + FacePay biometric facial-recognition payments; VietQR NAPAS national QR + NAPAS national instant payment; AI-powered financial management tools + 2,000+ partner integrations; multi-country (VN + US + HK + LA).
Implementations & partners
Operator: Joint Stock Commercial Bank for Foreign Trade of Vietnam — Vietcombank (HOSE: VCB).
Major shareholders: State Bank of Vietnam (SBV; Vietnamese government via SBV; majority shareholder >74%) + Mizuho Bank (Japan; ~15% strategic shareholder via Mizuho Financial Group Mar 2011 acquisition) + Vietnamese institutional + HOSE public float.
Major Vietnamese banking + fintech competitors:
- BIDV (Bank for Investment and Development of Vietnam; Vietnamese Big-4 state bank)
- VietinBank (Vietnamese Big-4 state bank; Mizuho minority stake + MUFG minority stake)
- Agribank (Vietnam Bank for Agriculture and Rural Development; Vietnamese Big-4 state bank)
- Techcombank + MB Bank + VPBank + ACB + Sacombank + TPBank (Vietnamese private banks)
- [[momo-vietnam]] (Batch 22 covered; Vietnamese super-app wallet leader)
- [[zalopay]] (Batch 22 covered; VNG / Zion Group Vietnam payments)
- [[vnpay]] (Batch 22 covered; Vietnam payment processor)
Vietcombank Mizuho relationship: Mizuho Bank (Japan) ~15% strategic shareholder via Mizuho Financial Group Mar 2011 acquisition — distinctive Japan-VN banking partnership.
Regulator: SBV (State Bank of Vietnam) + per-country.
Fun facts
- Vietnam's largest capitalized bank.
- One of "Big Four" Vietnamese state banks (Vietcombank + BIDV + VietinBank + Agribank).
- VCB Digibank 13M+ active users + 7M+ daily transactions + 95% customer satisfaction score.
- April 1, 1963 founding as Bank for Foreign Trade of Vietnam by State Bank of Vietnam.
- 1990 reorganized as joint stock commercial bank.
- 2007 partial privatization IPO on HOSE (State Bank of Vietnam retains majority >74%).
- March 2011 Mizuho Bank Japan ~15% strategic shareholder acquisition — distinctive Japan-VN banking partnership.
- 2024 upgraded mobile app: AI-powered financial management tools + FacePay biometric facial-recognition payments + 2,000+ partner integrations.
- Mobile banking users grew 50%+ (Vietcombank growth).
- Multi-country presence: VN + US + HK + LA.
Comparison
| Feature | Vietcombank (VCB Digibank) | BIDV (Vietnamese Big-4 state bank rival) | VietinBank (Vietnamese Big-4 state bank rival; Mizuho + MUFG minority stakes) | [[momo-vietnam]] (Batch 22; Vietnamese super-app wallet leader) | [[zalopay]] (Batch 22; VNG / Zion Group Vietnam payments) |
|---|---|---|---|---|---|
| Operator | Joint Stock Commercial Bank for Foreign Trade of Vietnam — Vietcombank (HOSE: VCB; State Bank of Vietnam SBV Vietnamese government majority shareholder >74% + Mizuho Bank Japan ~15% strategic shareholder + Vietnamese institutional + HOSE public float) | Bank for Investment and Development of Vietnam (HOSE: BID; SBV majority) | VietinBank (HOSE: CTG; SBV majority + Mizuho + MUFG minority stakes) | MoMo (M_Service; VN super-app wallet) | ZaloPay (VNG / Zion Group VN payments) |
| Type | Vietnam's largest capitalized bank + Vietnam Big-4 state bank + VCB Digibank 13M+ active users + 7M+ daily transactions + 95% customer satisfaction + FacePay biometric + AI-powered financial management tools + 2,000+ partners | Vietnamese Big-4 state bank | Vietnamese Big-4 state bank + Mizuho + MUFG minority stakes (distinctive JP-VN strategic ownership) | Vietnamese super-app wallet leader | Vietnamese payments super-app |
| Country | VN + 3+ other countries | VN | VN | Vietnam | Vietnam |
| Users | VCB Digibank 13M+ active users + 7M+ daily transactions + 95% customer satisfaction score; Vietnam's largest capitalized bank | Vietnamese Big-4 major | Vietnamese Big-4 major | Vietnamese super-app major | Vietnamese payments major |
| Distinctive | Apr 1 1963 founding as Bank for Foreign Trade of Vietnam by State Bank of Vietnam; 1990 reorganized as joint stock commercial bank; 2007 partial privatization IPO on HOSE (SBV retains majority >74%); Mar 2011 Mizuho Bank Japan ~15% strategic shareholder acquisition (distinctive Japan-VN banking partnership); 2024 upgraded mobile app with AI-powered financial management tools + FacePay biometric facial-recognition payments + 2,000+ partner integrations; mobile banking users grew 50%+; Vietnam's largest capitalized bank; Big-4 Vietnamese state bank | Vietnamese Big-4 state bank | Vietnamese Big-4 state bank with distinctive Mizuho + MUFG minority stakes | VN super-app wallet leader | VNG / Zion Group VN payments |
Status
Active, Vietnam's largest capitalized bank + Vietnam Big-4 state bank [1, 2]:
- Vietcombank (HOSE: VCB) since April 1, 1963 (founded as Bank for Foreign Trade of Vietnam by State Bank of Vietnam); 1990 reorganized as joint stock commercial bank; 2007 partial privatization IPO.
- VCB Digibank 13M+ active users + 7M+ daily transactions + 95% customer satisfaction score.
- 2024 upgraded mobile app: AI-powered financial management + FacePay biometric facial-recognition payments + 2,000+ partner integrations.
- State Bank of Vietnam majority shareholder >74% + Mizuho Bank Japan ~15% strategic shareholder distinctive Japan-VN banking partnership.
- SBV + per-country regulated.
Sources
- 1 Vietcombank — official
- 2 Vietcombank's AI-powered mobile banking service drives growth — Asian Banker 2025
- 3 Vietcombank grew mobile banking users by more than 50% — Asian Banker
- 4 A pioneer in mobile banking — Vietcombank — Banking Frontiers
- vn-cro In-corpus:
reports/countries/VN-vietnam.md
Source
Biography extracted from vietcombank.md. See matrix.md for standards-support matrix if present.