Wallets/cimb-bank
CIMB Bank
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Overview
CIMB OCTO is CIMB Bank Malaysia's flagship next-generation mobile banking app, launched 2024 as successor to CIMB Clicks [1, 2, my-cro]. From June 11, 2024 — CIMB Clicks App no longer available for download in app stores + selected functions moved to CIMB OCTO App.
Distinctive CIMB OCTO features [3]:
- Single Clicks ID login — view + access Favourites + Scheduled Transactions across all CIMB accounts
- Instant mobile credit top-up with zero fee
- Skip queues + pay 2,000+ billers nationwide
- Multiple-layer security for safe banking
CIMB Group multi-country ASEAN presence: Malaysia primary + Singapore + Indonesia + Thailand + Cambodia + Philippines (CIMB Group is one of ASEAN's universal banking groups with 32,000+ employees + 600+ branches across ASEAN).
History
1924 — CIMB Group founder Bian Chiang Bank founded in Sarawak, Malaysia.
2006 — CIMB Group consolidation under Bumiputra-Commerce Holdings — CIMB Bank Berhad post-merger entity.
2010s-2024 — CIMB Clicks Malaysia online + mobile banking [2].
June 11, 2024 — CIMB OCTO App launches [1] as next-generation successor to CIMB Clicks; CIMB Clicks App removed from app stores; selected functions migrated to OCTO.
2024-2025 — Mass Malaysian adoption of CIMB OCTO [2]: CIMB Clicks legacy users transition to OCTO via app updates.
Ownership & operator
Operating entity: CIMB Bank Berhad (CIMB Group; KLSE: CIMB).
Major shareholders: Khazanah Nasional Berhad (Malaysia's sovereign wealth fund) + Employees Provident Fund (Malaysia) + Permodalan Nasional Berhad (PNB) + public KLSE float.
Regulators: BNM (Bank Negara Malaysia) + per-country (MAS Singapore + OJK Indonesia + BoT Thailand + NBC Cambodia + BSP Philippines).
Technical integration
| Layer | Description |
|---|---|
| Channels | CIMB OCTO App (iOS + Android) + CIMB cards + CIMB branch network |
| Identifiers | Phone + email + card number + Malaysian ID |
| MY rail | duitnow-qr (PayNet national QR + RPP instant payments) |
| License | Bank (CIMB Bank Berhad full Malaysian banking license + multi-ASEAN) |
| Sub-products | CIMB OCTO Account + CIMB Cards + CIMB Credit + CIMB Investments + CIMB Insurance + CIMB Wealth + CIMB Business |
| CIMB OCTO distinctive features | Single Clicks ID login + instant mobile credit top-up zero fee + 2,000+ billers nationwide + multi-layer security |
| CIMB Group ASEAN presence: Malaysia primary + Singapore + Indonesia + Thailand + Cambodia + Philippines (6 ASEAN countries) |
Users & growth
2024-2025 baseline [1]:
- Jun 11, 2024: CIMB OCTO App launched as CIMB Clicks successor
- CIMB Clicks App removed from app stores Jun 11, 2024
- CIMB Group: 32,000+ employees + 600+ branches across ASEAN
- Specific 2025 CIMB OCTO user numbers: not publicly disclosed in current sources
Use cases
Malaysian retail + corporate banking via CIMB OCTO app (CIMB Clicks successor since Jun 11, 2024); CIMB OCTO Account + Cards + Credit + Investments + Insurance + Wealth + Business; DuitNow QR + RPP Malaysian national instant payments; multi-ASEAN CIMB Group presence (MY + SG + ID + TH + KH + PH).
Implementations & partners
Operator: CIMB Bank Berhad (CIMB Group; KLSE: CIMB).
Major shareholders: Khazanah Nasional Berhad + Employees Provident Fund + Permodalan Nasional Berhad + public KLSE float.
Major Malaysian banking competitors:
- [[mae-maybank]] (Batch 26 covered; Maybank MY largest bank by customers; 10.7M MAU + 48% MY mobile-banking share)
- [[boost]] (Axiata Digital + Boost Bank consortium; Batch 14 covered)
- Touch 'n Go eWallet + Touch 'n Go Digital (Batch 3 covered)
- Public Bank + RHB Bank + Hong Leong Bank + AmBank + Affin Bank (Malaysian banking competitors)
- CIMB Niaga (CIMB's Indonesian subsidiary) + CIMB Thai + CIMB Securities Singapore (CIMB ASEAN sister entities)
Regulators: BNM + per-country (MAS Singapore + OJK Indonesia + BoT Thailand + NBC Cambodia + BSP Philippines).
Fun facts
- CIMB OCTO App launched June 11, 2024 as next-generation successor to CIMB Clicks.
- CIMB Clicks App removed from app stores on same date (Jun 11, 2024); selected functions migrated to OCTO.
- CIMB Group: 32,000+ employees + 600+ branches across ASEAN.
- Multi-country ASEAN presence: Malaysia primary + Singapore + Indonesia + Thailand + Cambodia + Philippines (6 ASEAN countries).
- CIMB OCTO distinctive features: Single Clicks ID login + instant mobile credit top-up zero fee + 2,000+ billers nationwide + multi-layer security.
- Khazanah Nasional Berhad (Malaysia's sovereign wealth fund) major shareholder.
- CIMB Niaga (Indonesia) + CIMB Thai + CIMB Securities Singapore sister entities within CIMB Group.
Comparison
| Feature | CIMB OCTO + CIMB Clicks | [[mae-maybank]] (Batch 26; MY largest bank rival) | [[boost]] (Boost / Boost Bank Axiata + RHB consortium rival) | Public Bank (MY Big-bank rival) | RHB Bank (MY bank rival + Boost Bank consortium partner) |
|---|---|---|---|---|---|
| Operator | CIMB Bank Berhad (CIMB Group; KLSE: CIMB; Khazanah + EPF + PNB + public KLSE float) | Maybank (MY largest bank by customers) | Boost / Boost Bank (Axiata Digital + RHB consortium) | Public Bank Berhad | RHB Bank Berhad (KLSE: RHBBANK) |
| Type | MY CIMB OCTO mobile banking app (CIMB Clicks Jun 11 2024 successor) + multi-ASEAN CIMB Group (MY + SG + ID + TH + KH + PH) | MY largest bank-integrated e-wallet + mobile banking | MY wallet + digital bank | MY Big-bank | MY top-5 bank + Boost Bank consortium partner |
| Country | MY + SG + ID + TH + KH + PH | Malaysia | Malaysia | Malaysia | Malaysia |
| Users | CIMB Group 32K+ employees + 600+ branches ASEAN-wide | 10.7M MAU + 48% MY mobile-banking share | 11M wallet + 2M Boost Bank active premium + RM700M+ deposits in 6 months | Major MY | Major MY |
| Distinctive | CIMB OCTO Jun 11 2024 launch as CIMB Clicks successor; single Clicks ID login; instant mobile credit top-up zero fee; 2,000+ billers; 6-country CIMB Group ASEAN presence; Khazanah Nasional Berhad major shareholder | RM4T+ Maybank digital tx since 2020 (2x MY GDP); 2026 MAE wallet RM20K limit doubling | First primarily-Malaysian-owned digital bank (Boost Bank Jun 2024); 2025 IFA Best MSME Financing Solutions Provider + Best Digital Financial Services Ecosystem | Public Bank MY-anchored | RHB-anchored + Boost Bank consortium partner |
Status
Active, CIMB Bank Malaysia's flagship next-generation mobile banking app (CIMB Clicks successor) [1, 2]:
- CIMB Bank Berhad (CIMB Group; KLSE: CIMB) with CIMB OCTO since June 11, 2024 (CIMB Clicks predecessor removed from app stores same date).
- CIMB Group: 32K+ employees + 600+ branches across 6 ASEAN countries (Malaysia primary + Singapore + Indonesia + Thailand + Cambodia + Philippines).
- Khazanah Nasional Berhad + EPF + PNB + public KLSE float major shareholders.
- BNM + per-country (MAS + OJK + BoT + NBC + BSP) regulated.
Sources
- 1 CIMB launches new mobile banking app CIMB OCTO Jun 11 2024 — Ringgit Plus
- 2 CIMB Clicks App — official
- 3 CIMB OCTO App — official
- 4 CIMB adds biometric authentication online banking security — Ringgit Plus
- my-cro In-corpus:
reports/countries/MY-malaysia.md
Source
Biography extracted from cimb-bank.md. See matrix.md for standards-support matrix if present.