Hello bank! (France)

Key details

• Launch: 2013
• Users: 4M customers

Overview

Hello bank! (France) is BNP Paribas French digital bank brand + founded 2013 in France + Belgium + Italy + Austria + Czech Republic + ~3M+ customers across 5 EU countries + Orange Bank French customers migrated post-2024 ~+730K [1, fr-cro].

History

2013 — Hello bank! launched by BNP Paribas as European digital bank brand across France + Belgium + Italy + Austria + Czech Republic distinctive French banking digital brand heritage.

2013 — Hello bank! mobile + web banking app launch.

2024 — Hello bank! receives Orange Bank French + Spanish customer migration ~+730K customers post-Orange Bank wind-down.

Ownership & operator

Operating entity: Hello bank! (BNP Paribas French digital bank brand; operates under BNP Paribas banking license).

Major shareholders: BNP Paribas (ENXTPA: BNP; French global banking group) fully owned digital bank brand.

Regulators: ACPR France + ECB + national regulators across 5 countries.

Technical integration

Hello bank! mobile app (iOS + Android; ~3M+ customers across 5 EU countries) + hellobank.fr web + Hello bank! Visa + Mastercard cards; SEPA + SEPA Instant + EPC-QR + Wero (post-EPI launch).

Implementations & partners

BNP Paribas parent: [[bnp-paribas]] (BNP Paribas S.A.; ENXTPA: BNP; French global banking group; 65+ countries + 198,000+ employees) + [[nickel]] (Nickel French neobank distributed via tobacco shops; BNP Paribas subsidiary post-Apr 14 2017 ~€200M acquisition; ~4M+ customers across 5 EU countries).

Major French online + neobank competitors: [[boursobank]] (Boursorama French digital bank subsidiary of Société Générale; 8.4M customers Jul 2025) + [[orange-bank]] (Orange Bank French neobank by Orange; BNP Paribas acquired 2024 via Hello bank! + Cetelem customer migration then wind-down) + [[ma-french-bank]] (Ma French Bank La Banque Postale digital bank; closed 2024) + [[fortuneo]] (Fortuneo French online bank + brokerage; Crédit Mutuel Arkéa subsidiary; ~1.1M+ customers) + [[monabanq]] (Monabanq French online bank; Crédit Mutuel CIC subsidiary; ~600K+ customers) + [[lydia]] (Lydia French P2P mobile wallet + neobank) + [[revolut]] (Revolut UK global; ~5M+ French users; Sep 2024 EU bank license via Lithuania).

Regulators: ACPR France + ECB + national regulators across 5 countries.

Status

Active, BNP Paribas French digital bank brand + founded 2013 in France + Belgium + Italy + Austria + Czech Republic + ~3M+ customers across 5 EU countries + Orange Bank French customers migrated post-2024 ~+730K [1, 2].

Sources

• 1 Hello bank! — official
• 2 Hello bank! — Wikipedia
• fr-cro In-corpus: reports/countries/FR-france.md

Source

Biography extracted from hello-bank-fr.md. See matrix.md for standards-support matrix if present.